For consumers · Updated 2026-11-14
Spotting an unlicensed seller
The warning signs, why they matter and where to report a seller you think is operating without a licence.
Why it matters
Licensed sellers are accountable for labelling, age checks and product standards. Unlicensed sellers are not, and you cannot know what you are getting.
Warning signs
- No licence number, or one that does not check out with the regulator.
- No labels, or labels with no milligrams of THC per portion.
- No age check.
- Payment only by methods you cannot reverse.
- Claims that a product treats or cures a condition.
- Packaging that looks like children's sweets or snacks.
- Prices far below the market with no explanation.
What to do
- Do not buy, and do not share the seller's details.
- Note the name, site or account and what it offered.
- Report it to the regulator that licenses sellers in your area; many have a complaints route.
If you already bought
Keep the product in its original packaging, out of reach of children and pets, and do not consume it if you are unsure of its contents. If someone becomes unwell, call emergency services or your poison centre.

